Terms and Conditions

 Terms and Conditions

THE PRODUCTS ON THIS WEBSITE ARE STRICTLY FOR OVER 18'S ONLY

Our Web Terms and Conditions protect both the user and the provider concerning all legal matters.

Introduction

By using the information on this website you agree to the terms and conditions as outlined in this legal notice. If you do not agree to them do not use the information or order goods.

Copyright Information

This website is the property of The Flying Corkscrew © The Flying Corkscrew 2006-2014.

The Flying Corkscrew
The Lesser Barn
Whitehouse Farm

Gaddesden Row
Hertfordshire
HP2 6HG

Registered Office
Great Gaddesden Wines (Trading as “The Flying Corkscrew”)
147a High St
Waltham Cross
Hertfordshire
EN8 7AP

Company no. 3007703
VAT reg. no. 603 6564 12

telephone: 01582 842150
e-mail: info@flyingcorkscrew.co.uk

Ownership of Materials

The information contained in this website is copyrighted and may not be distributed, modified, reproduced in whole or in part without the prior written permission of The Flying Corkscrew.

Links to Other Websites

The Flying Corkscrew makes no representation whatsoever regarding the content of any other websites which you may access from the The Flying Corkscrew website. When you access another website please understand that it is independent from The Flying Corkscrew. The Flying Corkscrew has no control over the content on that website. A link to a non-The Flying Corkscrew website does not mean that The Flying Corkscrew endorses or accepts any responsibility for the content of such website.

Intellectual Property Rights

The Flying Corkscrew actively enforces the protection of its intellectual property rights to the fullest extent of the law.

Warranties and Disclaimers

The Flying Corkscrew intends for the information and data contained in the The Flying Corkscrew website to be accurate and reliable, however it is provided "as is". The Flying Corkscrew expressly disclaims all warranties and/or conditions, express or implied, as to any matter whatsoever relating to or referenced by the The Flying Corkscrew website, including, but not limited to, the implied warranties and/or conditions of merchantability or satisfactory quality and fitness for a particular purpose and non infringement.

Availability and Substitutions

All wines are offered subject to availability and remain the property of the Flying Corkscrew until payment is received in full. Great Gaddesden Wines (The Flying Corkscrew) reserves the right to change prices, its offers and availability information without notice. If a wine has become unavailable we will endeavour to contact you through the e mail address supplied but reserve the right to substitute unavailable wines with those of the same or greater value.

While we make every effort to supply the vintages specified on this web site, sometimes our suppliers change vintages without notice and we reserve the right to deliver to the current vintage on orders of wine where vintage variation is not significant. We will not change vintages on classified growths and their equivalents without prior approval. 

Refunds, Cancellations and Returns

We are confident that you will be fully satisfied with our wines but will gladly refund or replace any unopened bottles of our wines that do not meet your expectations. Should a wine be damaged in delivery we will gladly offer a replacement or full refund. Notification can be by telephone, post, fax, or email within three working days of delivery. If a wine is found to be faulty we will be happy to offer a replacement or credit. Notification must be given to us within 3 working days of delivery. If the incorrect wines are delivered we will offer a refund or replacement of the incorrect goods, on return of the bottle(s) in question. Notification must be given to us within 7 working days of delivery.

You may cancel your order within 7 working days of receipt of goods. A refund will be given, provided that the goods are returned in good condition and that the request to cancel is received in writing within 7 working days. Any cancelled order will be refunded within 30 days.

Claims and Disputes

Great Gaddesden Wines and Great Gaddesden Wines Trading as the Flying Corkscrew is a UK company and any dispute or claims that arise from using this Website must be made and settled under UK law.

Personal Data

All personal details are kept strictly confidential and are not shared with any other party (including those outside of the EEA).

To allow us to deliver your order efficiently and for your convenience in reordering we collect the following details from you when you place your order:

  • your name, address and delivery address 
  • your e-mail address (your order confirmation is sent here) and telephone number 
  • whether or not you wish to receive more information from the Flying Corkscrew

We may approach a credit reference agency to verify your address.

Please note that we will use the email address supplied to contact you with any confirmations and notifications concerning your order. Please note that we will not use this to send you news of tastings, marketing offers or information about the Flying Corkscrew unless you have indicated that you wish to receive our e mail newsletters.